RETURNS & WARRANTY – COATSWOOLRICH
At Coatswoolrich, we stand behind every piece of our signature buffalo check outerwear with a hassle-free returns and warranty policy. Shop with confidence knowing that if your garment doesn’t meet your expectations, we’ve got you covered—no questions asked.
Returns Policy
- 30-Day Return Window – Return your outerwear within 30 days of delivery, no exceptions.
- Condition – Garments must be unworn, with original tags attached, and in pristine condition with all packaging and accessories included.
- Process – Initiate your return by contacting our support team with your order number and a brief description of the reason for return.
- Refunds – Once your return is received and inspected, we’ll process your refund to your original payment method. Please note: shipping charges are non-refundable.
Warranty Coverage
Every Coatswoolrich buffalo check outerwear piece is backed by a limited warranty, depending on the style and construction.
Our warranty protects against:
- Defects in materials or craftsmanship
- Fabric integrity, stitching quality, and print durability
This warranty does not cover:
- Normal wear and tear, including fading, minor pilling, or surface abrasion
- Damage due to misuse, accidents, or unauthorized modifications
- Improper cleaning, storage, or alterations not approved by Coatswoolrich
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect. Our team will review your case promptly.
Depending on the situation, we may offer:
- A replacement garment at no cost
- Repair guidance or support for minor flaws
- Coordination with authorized service partners for local assistance
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For immediate assistance with your buffalo check outerwear, visit our Contact Us page anytime. We’re here to ensure your experience with Coatswoolrich remains seamless and satisfying.